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Sr. Programme Coordinator

Job Location: Chennai, Delhi, Mumbai, Kolkata

Roles and Responsibilities:

Initiating CHILDLINE-1098 service in new locations

Facilitate implementation of CHILDLINE -1098 in ongoing locations

Ensuring standardized value added inputs to partner organizations for service excellence

Capacity building of city-level teams during periodic visits

Conducting in-house trainings for partner organizations in new locations.

Networking and advocacy with the state administration

Representing CHILDLINE in the state/ regional networks and campaigns

Developing a vision and strategy for CHILDLINE in the region

Mentoring the team reporting to them

Co-facilitate with Regional Head, the capacity building of regional CHILDLINE team to respond effectively to region specific issues

Liaising with the local administration and allied systems in cities/districts to enhance CHILDLINE’s visibility and recall.

Any other task under the overall framework of the project.


Qualifications and experience

Proven abilities, conceptually strong in child rights, gender, human rights with a total experience of 6-8 years, training and excellent communication skills with at least 2-3 years experience in child protection sector.

Masters in Social Work/Social science/ Humanities

Experience of quality reporting and documentation

Computer literate with a very good working knowledge of Windows Microsoft Office.


This position will require moderate travel within and out of your located city.

Program Assistant / Coordinator

Job Location: Chennai, Delhi, Mumbai & Kolkata

Roles and Responsibilities:

Developing a vision and strategy for cities that s/he is directly responsible for networking and facilitation

Ensuring standardized value added inputs to partner organizations for service excellence

Capacity building of city-level teams during periodic visits

Liaising with the local administration and allied systems in cities/districts to enhance CHILDLINE’s visibility and recall.

Providing regular information to the Regional Head, other Regional offices and the Head office of CHILDLINE India Foundation for advocacy, campaign and publications.

Providing logistical support for regional workshops and other special events.

Any other task under the overall framework of the project.


Qualifications and experience

  • Proven abilities, conceptually strong in child rights, gender, human rights with a total experience of 6-8 years, training and excellent communication skills with at least 2-3 years experience in child protection sector.
  • Masters Degree in Social Work/ Humanities with 3-5 years’ experience for Programme Coordinator and 1-2yrs for Programme Assistant.
  • Good Understanding of Child Rights/human rights and child protection
  • Proficiency in one regional language is mandatory along with English
  • Documentation skills in English
  • Familiarity with Computers including Microsoft Office is a must
  • Excellent communication skills
  • Team player and is also able to work independently


All positions are on full time basis and will require moderate travel within and out of your located city.

Sr. Coordinator - MIS

Location: Mumbai and Kolkata

  • Will be responsible for timely and effective programme Implementation, facilitation of partner teams.
  • Orient the partner team on the formats developed and ensure adherence and periodic monitoring to ensure the same.
  • Ensure that all norms of existing laws and policies are adhered to by the partner, within the programme
  • Ensuring that the child protection ecosystem at the railway stations is developed
  • Trouble shooting and removing bottlenecks at the station level and partner level
  • Issue based consultations and workshops are taken up
  • Will work under the supervision of the Senior Coordinator Programmes (SCP), towards standardisation of service delivery
  • Ensuring coordination with the Senior coordinator MIS and documentation and Senior coordinator training at the regional level
  • Will provide key inputs to the partner teams based on periodic analysis of data and information based on interventions and trends.
  • Ensure compliance to Child Protection Policy (CPP)
  • Ensure that partner teams are adhering to standard protocols/ guidelines as required for interventions
  • Ensuring timely events and quality participation of children in events and activities through the year
  • Networking and advocacy with the relevant Govt. Departments
  • Representing CHILDLINE in the programme ( APPI) at the  regional and national meetings
  • Periodic monitoring visits to the partner unit to ensure quality services, protocols, compliance to Acts, maintenance of standards etc.
  • To facilitate and extend support to the national team in designing standard IEC for ensuring visibility of the CHDK at the railway stations and generate awareness on the railway CHDK intervention
  • To provide inputs to the national team in developing/ standardisation of programmatic tools and material for effective communication of the programme by the partner teams during outreach.
  • Ensuring quality participation of children in events and activities designated for them
  • Organising meets and consultations at the regional level, as per need
  • Developing a calendar of events as planned in each region
  • Undertaking monitoring of station level work done by the partners
  • Facilitating monitoring learning and evaluation of project

Qualifications & Experience

He/ she should be an experienced person with MSW/ MA in Social Sciences, with experience of at least 3 to 5 years which includes management, monitoring and evaluation of projects related to protection and rights of children.  He/she should have relevant experience of managing stakeholders and teams including experience and skills of networking, coordination and negotiation.

Fluency in English, and regional language (Bengali/ Hindi) is required and knowledge of one other regional language is desirable.

 

The candidate will be required to travel to various programme locations and to liaise with the National team at CIF.

Senior Coordinator Training

Regional position located at Kolkata

  • To design trainings based on the above vision to ensure that the railway station, open shelter and partner premises are child friendly
  • Will be responsible for identification of training needs of different level personnel in the project and personnel of other supportive services at the railway station
  • Plan, conduct, coordinate and implement a comprehensive training programme
  • To design and institutionalize the Training manual related to this programme
  • Monitor and evaluate the effectiveness of training programmes periodically
  • Evaluate and review the training materials and tools periodically and update as required
  • Work in coordination with advocacy and programme teams and update training in accordance with policy and law changes
  • Will provide the required inputs into monitoring reports regarding training and data analysis.

 

Qualifications & Experience

He/ she should be an experienced person with MSW/ MA in Social Sciences, with experience of 5 to 7 years including at least 3 to 4 years of experience of designing and conducting  training on various thematic issues.

Fluency in English, Hindi is required and knowledge of one other regional language is desirable.

 

The candidate will be required to travel to various programme locations and to liaise with the Regional offices of CIF.

Head - NRRC

Location: New Delhi

 

  • Develop a strategy for consolidation of services in the region
  • Timely achievement of targets of the regional team
  • Ensure smooth running of the operation of CIF programs in the region, including:
    • Networking with partners
    • Guiding & Supporting Partners
    • Visiting Partners
  • Capacity building and training of personnel in the region to respond effectively to region specific issues through regional workshops
  • Mentoring the regional team
  • Facilitation of CHILDLINE services including through state level forums
  • To facilitate advocacy of CHILDLINE services with state administration
  • Expansion of CHILDLINE service in the region
  • Identify and explore strategic partnerships with different stakeholders for advocacy at the regional level.
  • Represent the region in all internal and external forums, including State and Regional level forums on strategic child protection issues 
  • Ensure timely flow of regional data to CIF Head office for inclusion in national publications, advocacy initiatives, updates on regional networks and campaigns, any other purpose that the organization deems necessary
  • Any other task under the overall framework of the project.

 

 

Qualification and experience:

  • Masters Degree in Social Work/ Humanities with 8-10 years experience.

*Additional qualifications in law/ child law (desirable)

  • Experience of quality reporting and documentation (Essential)
  • Experience in Partner management with reference to child protection (desirable)
  • Computer literate with a very good working knowledge of Windows Microsoft Office
  • Ability to work independently and as a team player with demonstrated leadership skills, communication, networking and presentation capabilities.
  • Proficiency in English, Hindi and Marathi. Knowledge of Guajarati will be an asset
  • Proven documentation skills in English
  • Familiarity with Computers including Microsoft Office is a must
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