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Sr. Programme Coordinator

Job Location: Chennai, Delhi, Mumbai, Kolkata

Roles and Responsibilities:

Initiating CHILDLINE-1098 service in new locations

Facilitate implementation of CHILDLINE -1098 in ongoing locations

Ensuring standardized value added inputs to partner organizations for service excellence

Capacity building of city-level teams during periodic visits

Conducting in-house trainings for partner organizations in new locations.

Networking and advocacy with the state administration

Representing CHILDLINE in the state/ regional networks and campaigns

Developing a vision and strategy for CHILDLINE in the region

Mentoring the team reporting to them

Co-facilitate with Regional Head, the capacity building of regional CHILDLINE team to respond effectively to region specific issues

Liaising with the local administration and allied systems in cities/districts to enhance CHILDLINE’s visibility and recall.

Any other task under the overall framework of the project.


Qualifications and experience

Proven abilities, conceptually strong in child rights, gender, human rights with a total experience of 6-8 years, training and excellent communication skills with at least 2-3 years experience in child protection sector.

Masters in Social Work/Social science/ Humanities

Experience of quality reporting and documentation

Computer literate with a very good working knowledge of Windows Microsoft Office.


This position will require moderate travel within and out of your located city.

Program Assistant / Coordinator

Job Location: Chennai, Delhi, Mumbai & Kolkata

Roles and Responsibilities:

Developing a vision and strategy for cities that s/he is directly responsible for networking and facilitation

Ensuring standardized value added inputs to partner organizations for service excellence

Capacity building of city-level teams during periodic visits

Liaising with the local administration and allied systems in cities/districts to enhance CHILDLINE’s visibility and recall.

Providing regular information to the Regional Head, other Regional offices and the Head office of CHILDLINE India Foundation for advocacy, campaign and publications.

Providing logistical support for regional workshops and other special events.

Any other task under the overall framework of the project.


Qualifications and experience

  • Proven abilities, conceptually strong in child rights, gender, human rights with a total experience of 6-8 years, training and excellent communication skills with at least 2-3 years experience in child protection sector.
  • Masters Degree in Social Work/ Humanities with 3-5 years’ experience for Programme Coordinator and 1-2yrs for Programme Assistant.
  • Good Understanding of Child Rights/human rights and child protection
  • Proficiency in one regional language is mandatory along with English
  • Documentation skills in English
  • Familiarity with Computers including Microsoft Office is a must
  • Excellent communication skills
  • Team player and is also able to work independently


All positions are on full time basis and will require moderate travel within and out of your located city.

SPC - Legal & Liaison Officer

We are looking for a Legal Liaison Officer who will be responsible for providing legal advice to the management and handling legal matters, support in case management, case analysis, build linkages with the state level and district level Legal Service Authorities the Juvenile Justice Committee of the High Court, the Judicial Academy etc. They may need to represent CIF and Childline Partner staff and orient and support the Public Prosecutor, CHILDLINE staff, the child or the family with legal assistance and advice.  They will need to lead state teams for independent inquiries in case of complaints on CHILDLINE staff and submit reports on the fact finding.  

 

The specific responsibilities of Legal Liaison Officer include

 

  1. Drafting legal documents, Prepare responses to legal notices, RTIs received.
  2. Structuring solutions for issues, and providing support in legal issues
  3. Analyze the trends in case progression and bring out the good practices and gaps
  4. Support provided to all concerned in critical cases
  5. To conduct initial litigation case assessment and investigation in case of complaints against staff
  6. Draft written statements, rejoinders, applications, coordination with advocates, etc.
  7. Train and orient Childline staff in representing the children ( incase of complainant or witness) in court
  8. Build linkages with the state level and district level Legal Service Authorities the Juvenile Justice Committee of the High Court, the Judicial Academy etc

 

The ideal candidate should have

 Experience

  • Minimum 3 Years of Court Experience
  • Experience of representing for child protection.

 Desirable

  • Experience of working in any national or international NGOs, Charity Organisations and Human rights organisations.
  • Experience in working in NGOs working for the protection of Children.
  • Experience or working and representing in any High Court in India.
  • Successful track history of practice in sessions courts.

Education & Qualifications

  • Post Graduation in Law: LLB, LLM
  • Post holders are required to have license to practice in Courts ( BAR License )

 

Desirable

  • Diploma/Certifications in Child Rights Law.
SPC - MIS & Knowledge Officer

The officer will work with the RRCH and other staff to implement KM initiatives; manages KM efforts; requires to oversee and to capture tacit and explicit knowledge (based on data within CHILDLINE India Foundation; and external sources) as well as initiate processes and often involves balancing technology, information, processes and individual and organizational learning within a culture of shared understanding.

Managing Knowledge translates to converting raw data into comprehensible information, which can be used for planning, monitoring, advocacy as well as part of evaluating outcomes and documenting/ disseminating to various levels within the organisation, as well as to policy making  bodies in coordination with the CHILDLINE ‘s national Knowledge Hub (CKH).

 

Responsibilities 

    • Coordination with relevant staff in the Head Office, Regional Resource Centre and CHILDLINEs for proper flow of information bottom up and top down.
    • To collate the efforts of the various regional state CHILDLINEs with regards to child protection and relate them to relevant National and International frameworks.
    • Support to the development of necessary tools required to collect, collate, and analyse at the regional level, and provide feedback / inputs to the National team (CKH)
    • Orient the RRC team on the formats developed and ensures adherence and periodic monitoring to ensure the same.
    • Will provide key inputs to the RRC teams based on periodic analysis of data and information based on interventions and trends.
    • Identify and support the RRC staff to highlight significant efforts from the activities and programmes taken up by CHILDLINEs on the ground to feed periodic qualitative reports, meetings etc
    • To guide and support RRC staff for collection and collation of useful data on child rights and protection aspects , to inform appropriate advocacy and programmatic response
    • Liaise with RRCH, SPCs and PCs for deciding upon strategic areas of focus for state campaigns on children’s rights, and with relevant SPCs to outline an Implementation support plan for the campaign.
    • Establish and coordinate regular meetings and procedures for exchange of information regarding good practices, case studies
    • Gap analysis for training

Educational qualification

Advanced university degree, preferably in the social sciences, law or other relevant fields.

Work Experience

  • Understanding of child rights concepts and International Conventions for child rights
  • Three-Five years of professional work experience in Child Protection,  including fieldwork experience.
  • Background/familiarity with CHILDLINE operations, understanding trends in DATA analysis.
  • Experience in data analysis for issues such as Child sexual abuse,  child marriage etc.

Language Proficiency

  • Fluency in English and a regional any language

          Fluency in English and local working language of the duty station.

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